Privacy policy

NINIF Trading (OPC) Private Limited, operating under the brand name Frela ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Shopify store at [Insert Website URL]. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: When you purchase from our store, as part of the buying and selling process, we collect personal information such as your name, email address, mailing address, and payment details.
  • Automatically Collected Information: We may collect certain information automatically when you visit our site, such as your IP address, browser type, device information, and browsing activity.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including sending emails to confirm your order status and shipping information.
  • Customer Support: To respond to your inquiries, provide customer support, and offer product recommendations.
  • Marketing: With your consent, we may send you promotional emails about our store, new products, and other updates.

3. Sharing Your Information

  • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required to process your orders (e.g., payment processors) or comply with legal obligations.

4. Your Rights

  • You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

5. Data Security

  • We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies

  • Our site uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your use of certain features of our site.

7. Third-Party Services

  • We may use third-party services (e.g., Shopify) for payment processing and other functionalities. These third-party providers have their own privacy policies, and we encourage you to review them.

8. Children’s Privacy

  • Our store is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

  • If you have any questions or concerns about this Privacy Policy, please contact us at:

NINIF Trading (OPC) Private Limited
Brand - Frela
Address: #198, CMH Road, 2nd Floor, Desk No.272, Indiranagar, Bangalore, Karnataka, India 560038
Customer Care Number: +91 7604901589
Customer Care Email: Contactfrela@gmail.com