Terms of service

Welcome to Frela, a brand owned and operated by NINIF Trading (OPC) Private Limited. By accessing or using our Shopify store at [Insert Website URL], you agree to comply with and be bound by the following terms and conditions ("Terms of Service"). Please read them carefully.

1. General Conditions

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
  • You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of our service.

2. Products and Services

  • Product Descriptions: We strive to provide accurate descriptions of our products, but we do not warrant that the descriptions or other content on our site are accurate, complete, reliable, current, or error-free.
  • Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without prior notice.
  • Orders: We reserve the right to refuse or cancel any order you place with us. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email or billing address provided at the time the order was made.

3. Payment and Billing

  • By providing a payment method, you represent and warrant that you are authorized to use the payment method you provided and that any payment information you provide is true and accurate.
  • If your payment method fails, we may cancel your order.

4. Shipping and Delivery

  • We aim to process and dispatch orders promptly. Delivery times are estimates and are not guaranteed. Frela is not responsible for any delays caused by circumstances beyond our control.
  • Please refer to our Shipping Policy for detailed information on shipping and delivery times.

5. Returns and Refunds

  • We do not accept returns or offer refunds unless the product is damaged or defective. Please refer to our Return and Refund Policy for more details.

6. Limitation of Liability

  • To the maximum extent permitted by law, Frela, NINIF Trading (OPC) Private Limited, and our affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of our services or products.

7. Indemnification

  • You agree to indemnify, defend, and hold harmless Frela, NINIF Trading (OPC) Private Limited, and our affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our services or any breach of these Terms of Service.

8. Governing Law

  • These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.

9. Changes to Terms of Service

  • We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our site following any such changes constitutes your acceptance of the new Terms of Service.

10. Contact Information

  • If you have any questions about these Terms of Service, please contact us at:

NINIF Trading (OPC) Private Limited
Brand - Frela
Address: #198, CMH Road, 2nd Floor, Desk No.272, Indiranagar, Bangalore, Karnataka, India 560038
Customer Care Number: +91 7604901589
Customer Care Email: Contactfrela@gmail.com